We have welcomed four new LawMaster recruits this quarter. Of particular note is the appointment of our new Helpdesk Lead who will continue to enhance our Client Services team’s delivery of timely and responsive assistance to our clients.
Chris Sarulidis – Helpdesk Lead
Chris is one of our newest LawMaster members and he has an important role providing L1 and L2 Helpdesk Support. He’ll be ensuring the smooth and efficient running of the LawMaster Helpdesk, focusing on SLA compliance and client satisfaction.
He joins us after two years as a L2 Service Desk Analyst with global IT firm, Unisys. He has worked in support roles since 2011, including a three-year tenure at BlueScope Steel. Chris holds a Diploma of IT (Systems Admin).
Away from work, Chris is an adventurous, outdoors kind of guy who loves camping, fishing and being around water.
Michael Donohue – Client Services Trainee
We love developing new talent, and we’re very pleased to have appointed Michael as a Trainee in the Client Services team. He will be assisting us with implementations including data migration and providing Level 1 Helpdesk Support.
After finishing Grade 12, Michael completed certificate IV in Business in 2016. He is committed to continuing his studies, and is currently undertaking a Certificate III in Information, Digital Media and Technology. He brings experience with Windows server security patching and general computer support.
Michael is very community minded and has been an active Scout member for many years. He also volunteers with St John Ambulance at many events, from soccer matches to concerts.
Jennifer Grady – Office Manager
We welcome Jennifer who will be standing in as Office Manager while Amy takes maternity leave. Jennifer’s experience spans accounting, finance and IT, making her a very capable replacement.
Her previous positions include Branch Manager at Heritage Bank, leadership and coaching roles with Smart Business Leaders, and management positions with FKP Ltd, Stocklands and Oracle Finance. In addition, she brings valuable legal experience from her employment with King & Wood Mallesons.
Wayne Watson – Developer
We continue to attract excellent Developers to join our team, and our newest addition, Wayne, is no exception. Wayne brings a wealth of experience to his role, and joins us after six years as Tech Lead for Hewlett Packard. He has also held software engineering roles at QSuper, Virgin Blue and Department of Communities.
Wayne originally comes from Brazil and is famous for his charcoal Brazilian-style barbeques. He’s heading back there later this year to catch up with family and top up his cooking skills!
